Returns & Exchanges
At Selkie, we want you to feel like a dream in your new pieces, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure your items are free of makeup, perfume, or alterations to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your Selkie items.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your records to track the journey back to our warehouse.
Receive Your Refund
After our team inspects the returned items, your refund or store credit will be processed within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing